The Amazon S3 Service Level Agreement
The Amazon S3 Service Level Agreement came into being on October 1st 2007.
Just like any other company that provides network storage, Amazon Web Services has now provided a Service Level Agreement for its paying customers.
Amazon Web Services will use commercially reasonable efforts to make Amazon S3 available with a Monthly Uptime Percentage (defined below) of at least 99.9% during any monthly billing cycle.
In the event Amazon S3 does not meet the Service Commitment to its customers they will be eligible to receive a Service Credit.
The team behind the announcement had this to say:
“This SLA has been in the works for a while and we take the commitments made in this document quite seriously. We knew that S3 had to meet the very high performance and reliability goals set by our internal clients. We strongly believed that meeting this level of operational excellence would be good enough for our external users as well. Before we published our SLA, we wanted to get a better sense of how our external developers were making use of S3. With well over 5 billion objects under management, we now understand the usage patterns and properties needed to make an informed commitment.”
They then go on to say:
“We’re committed to providing a highly available service which meets the needs of current and future customers. This new SLA is our way of formalizing that commitment, letting you know what the minimum expected level of performance will be.”
Well that’s GOOD NEWS for customers!
Have you got your software to start using Amazon S3 yet?
Visit: http://www.databucketpro.com
Regards
Marc Liron - Microsoft MVP
http://www.marcliron.com
Tags: Amazon S3, amazon sla, Data Bucket Pro, databucketpro, liron, sla
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