The Amazon S3 Service Level Agreement came into being on October 1st 2007.

Just like any other company that provides network storage, Amazon Web Services has now provided a Service Level Agreement for its paying customers.

Amazon Web Services will use commercially reasonable efforts to make Amazon S3 available with a Monthly Uptime Percentage (defined below) of at least 99.9% during any monthly billing cycle.

In the event Amazon S3 does not meet the Service Commitment to its customers they will be eligible to receive a Service Credit.

The team behind the announcement had this to say:

“This SLA has been in the works for a while and we take the commitments made in this document quite seriously. We knew that S3 had to meet the very high performance and reliability goals set by our internal clients. We strongly believed that meeting this level of operational excellence would be good enough for our external users as well. Before we published our SLA, we wanted to get a better sense of how our external developers were making use of S3. With well over 5 billion objects under management, we now understand the usage patterns and properties needed to make an informed commitment.”

They then go on to say:

“We’re committed to providing a highly available service which meets the needs of current and future customers. This new SLA is our way of formalizing that commitment, letting you know what the minimum expected level of performance will be.”

Well that’s GOOD NEWS for customers!

Have you got your software to start using Amazon S3 yet?
Visit: http://www.databucketpro.com

Regards

Marc Liron - Microsoft MVP
http://www.marcliron.com

Smartsheet.com is a web-based solution for managing tasks, projects and processes. They provide solutions for a variety of industries, companies ranging from small business to Fortune 500, with a strong base of marketing and human resource professionals. 
As Smartsheet.com (www.smartsheet.com) continued to grow they realized that they needed an inexpensive scalable storage solution for managing all of the content they were offering and their customer’s created documents.

Furthermore, Smartsheet’s customer base, required a high level of security and reliability for content storage. After examining several solutions for document attachments, including Rackspace, Smartsheet.com turned to the Amazon Simple Storage Service (Amazon S3) from Amazon Web Services.

“Amazon is a trusted brand on the web   and thanks to Amazon Web Services, our users have a very high level of comfort with storing their business and personal information through Smartsheet.com.” said Mark Mader, President, Smartsheet.com.

Smartsheet.com is pleased with the savings too. “We save in excess of 90% on storage costs and more than 80% on data transfer costs.  Because our cost to operate is improved, our addressable market has broadened to include individuals and micro businesses,” said Mader. “In addition to the storage cost savings, we were able to avoid renting unused server capacity at our current hosting provider.” 

Want to benefit too?

Visit: http://www.databucketpro.com

Regards

Marc Liron - Microsoft MVP
http://www.marcliron.com

Matthew Mullenweg is the founding developer of WordPress, the blogging software that runs thousands of other sites around the world.

You might even be using one in your business?

Well did you know that he uses Amazon S3 Web Services for his company www.wordpress.com

So shouldn’t YOU be taking a look at how YOUR small business should be using it today?
Visit: http://www.databucketpro.com to find out more.

Regards

Marc Liron - Microsoft MVP
http://www.marctalkstech.com
Source: http://photomatt.net/2007/10/09/s3-news/